Your privacy

Privacy Policy

How High Alpine Cleaning collects, uses, and protects information you share with us.

Effective: August 1, 2026

This Privacy Policy applies to High Alpine Cleaning and this website. It explains what information we collect, why we use it, and the choices available to you.

Information we collect

When you request a quote or contact us, we may collect your name, email address, phone number, property address or city, property details, service needs, and any notes you choose to provide. We may also receive basic website and attribution information such as the page used to submit a request, referring page, and campaign parameters.

How we use information

We use this information to respond to quote requests, determine service availability, prepare pricing, schedule and provide services, send service-related updates, support customers, improve our website and operations, prevent misuse, and meet legal or compliance obligations.

Text messaging and mobile information

Mobile opt-in information and consent are never sold or shared with third parties or affiliates for marketing or promotional purposes.

If you separately check the optional text-message consent box, High Alpine Cleaning may send conversational messages about your quote, scheduling, service updates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may submit a quote request without consenting to text messages.

When information may be shared

We may share information with service providers that help us operate the business, such as website hosting, customer relationship management, communications, scheduling, analytics, payment, or professional service providers. They may use the information only to provide services to us or as required by law. We may also disclose information when legally required, to protect rights or safety, or in connection with a business transaction.

We do not sell personal information. We do not use or share mobile opt-in data for third-party marketing.

Retention and security

We retain information for as long as reasonably needed to respond to requests, provide services, maintain business records, resolve disputes, and satisfy legal obligations. We use reasonable administrative and technical safeguards, but no transmission or storage method can be guaranteed completely secure.

Your choices

You may ask to access, correct, or delete information we hold about you, subject to applicable exceptions. You may unsubscribe from marketing emails through the message instructions and opt out of text messages at any time by replying STOP.

Cookies and analytics

Our site may use essential storage and analytics or attribution technologies to understand site use and measure marketing. Browser settings can be used to control many cookies, though some features may not work as intended.

Children

Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Policy updates

We may update this policy as our services or legal obligations change. The effective date above shows the latest revision.

Contact us

Questions or privacy requests can be sent to hello@highalpinecleaning.com or (719) 377-3123.